Three Questions That Expose Commodity Lenders
Aug 03, 2025I was in a debrief from a prospect meeting last month where the CFO asked three simple questions that exposed exactly why most commercial lenders plateau at mediocrity.
Same questions get asked in manufacturer boardrooms, medical practice partner meetings, and distribution company strategy sessions across America. Most lenders think they're just "getting to know the business." Smart prospects know they're testing whether you understand strategic capital deployment or just want to pitch financing features.
The difference in responses separates strategic advisors from commodity providers.
QUESTION 1: "How do you see our industry evolving over the next 18 months?"
Commodity Response:
"That's a great question. We work with several companies in your industry and see a lot of different approaches. Every business is unique, which is why we focus on understanding your specific needs and providing flexible solutions that work for your situation."
Translation: "I have no industry intelligence and hope generic relationship language masks my ignorance."
Strategic Response:
"Manufacturing consolidation is accelerating because smaller players can't absorb automation costs or navigate supply chain complexity. Companies your size either invest in operational control now or become acquisition targets for larger competitors. The question is whether you're positioning to be the consolidator or risk becoming the consolidated."
Why this works: Demonstrates market intelligence and positions strategic urgency around capital deployment timing.
QUESTION 2: "What do you think drives our capital allocation priorities?"
Commodity Response:
"We understand that every business has different capital needs. That's why we offer a full range of financing solutions - equipment loans, lines of credit, real estate financing, SBA programs. We work with you to find the right fit for your goals and help structure terms that work with your cash flow."
Translation: "I recite our product menu because I don't understand your business strategy."
Strategic Response:
"Precision manufacturers typically prioritize equipment investments that enable higher-value contracts, facility ownership for operational control, and working capital optimization during capacity expansions. But your competitive positioning suggests you're focused on market share defense rather than premium segment capture. That changes everything about optimal capital deployment timing and structure."
Why this works: Shows understanding of industry capital patterns while demonstrating business analysis capability.
QUESTION 3: "How would you approach our growth strategy differently than our current bank?"
Commodity Response:
"We'd start by really getting to know your business and understanding your relationship history. Our approach is always relationship-first, and we believe in being true partners who are there when you need us. We'd bring our full team to bear and make sure you have access to all our capabilities."
Translation: "I have no strategic insights, so I'll promise better service delivery of the same commodity banking."
Strategic Response:
"Your current bank likely approaches this as loan growth opportunity management. We'd approach it as competitive positioning acceleration. Instead of reacting to capital needs, we'd help you anticipate market timing windows, coordinate facility and equipment decisions for maximum strategic impact, and structure capital deployment that creates competitive advantages rather than just supporting operations."
Why this works: Positions strategic advisory capability while subtly criticizing transactional banking approaches.
THE BRUTAL REALITY
These aren't trick questions. They're strategic intelligence tests.
Smart prospects use these conversations to assess whether you think like a strategic advisor or sound like a commodity vendor. They're not evaluating your credit capabilities - they're evaluating your business intelligence.
The commodity responses are actual quotes from commercial lenders who wondered why prospects "weren't responsive" after meetings that "went really well."
The strategic responses position advisory authority that makes prospects think "I need to hear what they think" instead of "I'll give you a shot to bid."
WHAT SEPARATES STRATEGIC FROM COMMODITY
Commodity lenders explain their capabilities and hope prospects see value.
Strategic advisors demonstrate market intelligence and make prospects want their perspective.
Commodity lenders talk about their products and relationship promises.
Strategic advisors talk about competitive positioning and market timing.
Commodity lenders react to stated needs with financing solutions.
Strategic advisors anticipate strategic requirements and position capital deployment intelligence.
THE INTELLIGENCE ADVANTAGE
The difference isn't sales technique - it's strategic preparation.
Elite dealmakers invest time understanding industry dynamics, competitive pressures, and capital deployment patterns. They research prospects' strategic context before meetings. They develop market intelligence that creates conversation leadership.
Perfect example: The new tax law created the biggest strategic positioning opportunity in decades. While commodity lenders send emails about "enhanced depreciation benefits," strategic advisors position operational transformation and competitive timing. Same provisions, completely different universe of conversation.
Commodity providers show up hoping to learn about the business during the meeting.
Strategic advisors show up demonstrating they already understand the business better than most competitors.
YOUR NEXT PROSPECT MEETING
Before your next significant prospect meeting, ask yourself:
- Industry Evolution: What market trends are affecting their competitive positioning?
- Capital Patterns: How do companies their size typically deploy capital for strategic advantage?
- Competitive Strategy: What would differentiate their growth approach from commodity competitors?
If you can't answer these questions, you're not prepared for strategic conversation.
If you can answer them with specific insights, you're positioned for advisory authority.
THE STRATEGIC MINORITY
Most commercial lenders will keep explaining their capabilities and wondering why sophisticated prospects treat them like commodity vendors.
The strategic minority will develop market intelligence that positions advisory conversations and commands premium relationships.
This level of strategic intelligence development is exactly what we're building at Dealmaker Labs - systematic professional transformation that creates competitive immunity. The tax law opportunity is just the beginning of what becomes possible when you master strategic positioning instead of product explanation.
Which conversation do you want to be having?
The questions reveal whether you understand strategic capital deployment or just want to pitch financing features. Most lenders fail the test without realizing they were being evaluated.